From Quality to Business Excellence
Book: From Quality to Business Excellence- A Systems Approach to Management, by Charles G. Cobb, ASQ Quality Press.
Robert Putrus was quoted by From Quality to Business Excellence- A Systems Approach to Management, by Charles G. Cobb, ASQ Quality Press. Robert S. Putrus has identified eight major reasons why ERP project will not succeed:
- There is no executive sponsor. Putrus points out that ERP crosses functions within a company. Therefore, the program needs someone with the authority to bring various functional managers together. As he points out, people must devote time and resources to the project, and if they don't think that doing so is in their best interest, they will undoubtedly find something other than working on ERP to do.
- When the project is viewed as being just of interest to Finance. Or Information Systems (IS). Or Manufacturing. Or...It is all, not one.
- When there is no full-time project manager.
- When, because of the hardware/software/communications intensity the IS people make the decisions. The problem here, Putrus points out, is that they may not have a good understanding of functional requirements.
- If no one does due diligence on the vendor.
- When there is no documentation of the implementation procedure.
- When the effort is made to implement ERP of existing processes. Putrus suggests that reengineering of processes is essential.
- If there is a massive change of everything
Robert Putrus, PE, CMC, CFE is the Principal of THE RobertS COMPANY, LLC. He has an advanced M.B.A., M.Sc., Computer Engineering, M.Sc., and Systems Engineering, and B.Sc., Electrical Engineering. Robert is also a certified Professional Engineer (P.E.), Certified Management Consultant (CMC), and Certified Fraud Examine (CFE). He can be reached at 760.550.2160, e-mail: robertputrus@therobertsglobal.com.
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